Update - We are continuing to monitor for any further issues.
May 05, 2025 - 12:50 UTC
Update - Dear Traders,

The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.

Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.

Thank you for your patience.

Nov 26, 2024 - 11:23 UTC
Monitoring - Dear Traders,

A fix has been implemented and we are monitoring the situation closely.
Please contact our support team if you are still facing issues with Custom TradingView Signals.

Thank you for your patience.

Nov 14, 2024 - 10:04 UTC
Investigating - Dear Traders,

Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.

Thank you for your patience.

Nov 13, 2024 - 11:19 UTC
3Commas Systems Status Operational
90 days ago
100.0 % uptime
Today
3Commas Web User Interface Status ? Operational
90 days ago
100.0 % uptime
Today
Mobile App status ? Operational
90 days ago
100.0 % uptime
Today
Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Gateways Operational
90 days ago
100.0 % uptime
Today
J2TX KYC Gateway ? Operational
90 days ago
100.0 % uptime
Today
Exchanges API Operational
90 days ago
99.63 % uptime
Today
Binance.com API Operational
90 days ago
99.95 % uptime
Today
Binance Futures API Operational
90 days ago
100.0 % uptime
Today
Binance Futures EEA API ? Operational
90 days ago
100.0 % uptime
Today
Binance.US API Operational
90 days ago
100.0 % uptime
Today
Bitfinex API Operational
90 days ago
100.0 % uptime
Today
Bitget API Operational
90 days ago
100.0 % uptime
Today
Bitstamp API Operational
90 days ago
100.0 % uptime
Today
Bybit API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced API Operational
90 days ago
100.0 % uptime
Today
Gate API Operational
90 days ago
100.0 % uptime
Today
Gemini API Operational
90 days ago
94.54 % uptime
Today
HTX API Operational
90 days ago
100.0 % uptime
Today
Kraken API Operational
90 days ago
99.67 % uptime
Today
KuCoin API Operational
90 days ago
100.0 % uptime
Today
OKX API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced Perpetual Futures Operational
90 days ago
100.0 % uptime
Today
3Commas Tools Operational
90 days ago
100.0 % uptime
Today
Signal Bot (Beta) Operational
90 days ago
100.0 % uptime
Today
DCA bot deals ? Operational
90 days ago
100.0 % uptime
Today
SmartTrade deals ? Operational
90 days ago
100.0 % uptime
Today
GRID bot deals ? Operational
90 days ago
100.0 % uptime
Today
Terminal deals ? Operational
90 days ago
100.0 % uptime
Today
Options bot deals ? Operational
90 days ago
100.0 % uptime
Today
Demo (Paper) Trading Operational
90 days ago
100.0 % uptime
Today
Signals Operational
90 days ago
100.0 % uptime
Today
Marketplace signals ? Operational
90 days ago
100.0 % uptime
Today
TradingView signals ? Operational
90 days ago
100.0 % uptime
Today
Technical analysis (RSI, ULT, BB, MFI, CCI) ? Operational
90 days ago
100.0 % uptime
Today
QFL ? Operational
90 days ago
100.0 % uptime
Today
Custom TradingView Webhook Signals ? Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Telegram Bot (Xcommas) ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
Mobile apps Notifications ? Operational
90 days ago
100.0 % uptime
Today
Website Notifications ? Operational
90 days ago
100.0 % uptime
Today
3Commas Asset Manager Operational
90 days ago
100.0 % uptime
Today
Asset Manager Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Client Portal ? Operational
90 days ago
100.0 % uptime
Today
API for developers ? Operational
90 days ago
100.0 % uptime
Today
3Commas Support and Help Centre ? Operational
90 days ago
99.99 % uptime
Today
Support Web Messenger ? Operational
90 days ago
99.99 % uptime
Today
Support Mobile App Messenger ? Operational
90 days ago
99.99 % uptime
Today
Help Centre ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 20, 2025
Resolved - This incident has been resolved.
Aug 20, 11:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 20, 11:21 UTC
Investigating - Dear Traders!

We have become aware that since 19 August, some users may not be able to see the list of active DCA trades. Order processing is not affected.
The team is working to resolve the issue.

We will update you with a resolution shortly, and you can monitor the current 3Commas status at: status.3commas.io

Thank you for your patience.

Aug 20, 05:30 UTC
Aug 19, 2025
Resolved - Dear Traders,

We have become aware that Coinbase reported a temporary degraded performance when trading on Advanced Trade on August 20th at 01:54 UTC.

As of 03:59hrs UTC 20th August, the issue has been resolved.

Coinbase reported the issue on their Status Page: https://status.coinbase.com/incidents/5d10zy8jzw9k

Aug 19, 21:30 UTC
Resolved - Dear Traders,

We have become aware that Coinbase reported a temporary degraded performance for Futures trading on Advanced Trade on June 19th at 16:36 UTC. This may have affected order placement and cancellation.

As of 20:03hrs UTC 19th June, the issue has been resolved.

Coinbase reported the issue on their Status Page: https://status.coinbase.com/incidents/8nccdbh9089n

Aug 19, 12:30 UTC
Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025
Completed - The scheduled maintenance has been completed.
Aug 14, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 07:00 UTC
Scheduled - Dear Kraken traders,

Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 14th August between 07:00hrs to 07:15hrs UTC.

Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time.
Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.

Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.

More information may be found on the Kraken status page, here: https://status.kraken.com/incidents/p93zl1sndyyh

Aug 12, 08:02 UTC
Resolved - Dear Traders,

The Gemini exchange announced on August 14th, at 04:12 UTC, that scheduled maintenance involving the Pretrade ledger would be performed starting at 06:00 UTC. During that period, customers may have experienced brief timeouts when executing orders via the REST, FIX, and Websockets endpoints.

The maintenance has been performed by 06:30 UTC and is now complete.

Information can be found here: https://status.gemini.com/incidents/7yc47xfwjgdj

Aug 14, 06:00 UTC
Aug 13, 2025
Resolved - Dear traders!

The Bitfinex exchange reported connection issues on 13 August at 23:29 UTC.
The issue was resolved on 14 August at 02:23 UTC, and the incident is now considered resolved.

More information can be found here: https://bitfinex.statuspage.io/incidents/ndqqlgcmfp7m

Aug 13, 23:30 UTC
Aug 12, 2025
Completed - The scheduled maintenance has been completed.
Aug 12, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 16:00 UTC
Scheduled - Dear Traders,

Gate exchange have announced scheduled maintenance to upgrade and optimize the spot trading engine at 16:00 – 16:30hrs UTC on 12th August, 2025.
It is expected that there may be interruptions in trading and inquiries (less than 1 second) during that time.

More information is on the Gate.io website, here: https://www.gate.com/announcements/article/46530

Aug 12, 07:58 UTC
Resolved - This incident has been resolved. It was a temporary issue that occurred between 05:00 and 07:25 hours UTC on August 11th.
Aug 12, 08:35 UTC
Identified - Dear Traders,

We have been made aware that the Kraken API connection is experiencing issues. We are actively working with them to resolve this ASAP and will update you once we have more information.

Please monitor your trades directly on the exchange for the time being. Thank you for your patience.

Please remember, you can review the latest status of 3Commas, including our supported exchanges, for planned and unplanned maintenance notifications at: status.3commas.io

Aug 11, 09:25 UTC
Aug 11, 2025
Resolved - This incident has been resolved.
Aug 11, 12:40 UTC
Update - We are continuing to monitor for any further issues.
Aug 11, 11:40 UTC
Monitoring - A Fix has been implemented, and we are monitoring the results
Aug 11, 09:53 UTC
Identified - Dear Traders,

We have been made aware that the Binance whitelist IP addresses display an error when creating an API. We are actively working with them to resolve this ASAP and will update you once we have more information.

Please monitor your trades directly on the exchange for the time being. Thank you for your patience.

Please remember, you can review the latest status of 3Commas, including our supported exchanges, for planned and unplanned maintenance notifications at: status.3commas.io

Aug 11, 09:37 UTC
Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025
Completed - The scheduled maintenance has been completed.
Aug 7, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 16:00 UTC
Scheduled - Dear Traders,

Gate exchange have announced scheduled maintenance to upgrade and optimize the spot trading engine at 16:00 – 16:30hrs UTC on 07th August, 2025.
It is expected that there may be interruptions in trading and inquiries (less than 1 second) during that time.

More information is on the Gate.io website, here: https://www.gate.com/announcements/article/46459

Aug 6, 06:05 UTC
Completed - The scheduled maintenance has been completed.
Aug 7, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 07:00 UTC
Scheduled - Dear Kraken traders,

Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 07th August between 07:00hrs to 07:15hrs UTC.

Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time.
Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.

Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.

More information may be found on the Kraken status page, here: https://status.kraken.com/incidents/5d6798ws84sy

Aug 5, 12:54 UTC
Aug 6, 2025
Resolved - Dear Traders,

The Gemini exchange announced on August 06th, at 03:37 UTC, that scheduled maintenance involving Ledger would be performed starting at 04:00 UTC. During that period, customers may have experienced brief timeouts when executing orders via the REST, FIX, and Websockets endpoints.

The maintenance has been performed by 04:31 UTC and is now complete.

Information can be found here: https://status.gemini.com/incidents/hg6m0m9xt34h

Aug 6, 03:37 UTC